Refund & cancellation policy for SyllabitEdu premium subscriptions.
Digital, non-tangible product
Premium plans grant immediate digital access to study content. Because access is delivered instantly and cannot be “returned”, subscription purchases are generally non-refundable once premium access has been activated.
When we do refund
We will refund a payment if you were charged more than once for the same order, if a technical error caused a duplicate or incorrect charge, or if you were charged but premium access was not granted and we are unable to resolve it. In these cases the amount is refunded to your original payment method.
How to request a refund
Email support@syllabitedu.in from your registered email within 7 days of the charge, including your name, the amount, and the date of payment. We aim to respond within 2–3 business days. Approved refunds are typically processed within 5–7 business days, subject to your bank/payment provider.
Cancellation
Plans are one-time purchases and do not auto-renew, so there is nothing to cancel to stop future billing. Your access simply ends when the plan expires.